Theme support includes:
– Availability of the author to answer questions
– Answering technical questions about item’s features
– Assistance with reported bugs and issues
– Help with included 3rd party assets
Theme support does not include:
– Customization services, To get customization support you need to propose a custom job.
– Installation services
– 3rd party plugins/script issue fixing.
Live chat is presale question only, to get theme support please create a ticket.
Our support team location/Zone: GMT+6
Availability: 9am – 10pm
Response time: 24-48 Hours